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What we do

Back office

Bookkeeping, VAT, payroll, onboarding, AML admin, credit control and the inbox. The work that has to happen every week and quietly eats the practice.

What we take on

Everything in this column is yours to hand over.

  • Bookkeeping — bank recs, sales and purchase ledgers, supplier statements, month-end close
  • VAT returns prepared and submitted under MTD through your software
  • Payroll runs, pension submissions, P45s/P60s, starters and leavers, RTI
  • Client onboarding — engagement letters, AML checks, 64-8s, agent authorisations
  • Credit control — fee chasing, statements, payment-plan follow-up
  • Shared inbox and admin — triage, filing, chasing client records, deadline tracking

We map the routine

Every weekly and monthly task in your practice, who does it today, and what good looks like. Takes a week.

The seat takes it over

Your Muckin team runs the routine inside your systems, with a checklist you can see. Nothing gets dropped when someone's off.

Exceptions come to you

Anything needing a judgement call lands with you as a short, decided question — not a forwarded thread.

You get the dashboard

What's done, what's due, what's waiting on a client. Monday morning, every week.

Questions

Straight answers.

Do you run payroll?

Yes — in your payroll software (BrightPay, Moneysoft, Sage, Xero Payroll, Staffology), with RTI and pension submissions done on the day.

Can you work a shared inbox?

Yes. We'll triage, file and chase from your hello@ or admin@ inbox to rules you set. Anything client-sensitive gets escalated, not answered.

What about AML and onboarding?

We do the admin — ID checks through your provider, engagement letters from your templates, 64-8s, agent links. The risk assessment and the decision to act stay with you.

Also

The other three.

Ready for a team that mucks in?

Tell us what's piling up. We'll come back within one working day with who we'd put on it and what it costs.