Every Muckin practice gets a login at app.muckin.co.uk. Raise a job with the files and a deadline, see exactly where it is, answer queries in one place, and know how much of your seat you have left. Included with every seat.
You email a job to an outsourcer. Then you wait. You don't know if it has been started, whether they have everything, or when it is coming back — so you chase, and the chasing costs more time than the job saved. We built the thing we wanted when we were the ones buying.
The dashboard opens on what needs you and what your seat has left. Screens from the live portal, shown with a demo practice — the client names are made up.
Pick the client and the job type. Every type — year-end, CT600, self assessment, VAT, bookkeeping, payroll, management accounts, onboarding and AML, admin, marketing — carries its own checklist of what we need, with an upload slot against each item. No more "can you also send the bank statements".
Clients come in by Companies House number, so year ends and filing dates land automatically. Recurring work — bookkeeping, VAT, payroll — creates itself each period.
Drag the files into the slots. The job shows what is still missing, and so does your dashboard, until the pack is complete.
Your lead confirms the scope, the estimated hours and the due date. If something is outside the seat, you get a price to accept or decline before any work starts.
Raising a job. Every type carries its own checklist of what we need.
The turnaround clock only starts when the document pack is complete, and it pauses whenever we are waiting on you. A job says "clock paused — 2 items needed" rather than quietly going late.
Accounts work cannot move to delivered until it has passed UK review and the reviewer has ticked the checklist. The person who prepared it cannot be the person who signs it off.
Approve it with a rating, or send it back with reasons. Rework is versioned and counted, and you can see your own rework rate — so can we.
Every job, its due date and whether the clock is running, paused or breached.
Every job has a thread. Queries are a list with dates, not a stream of emails. Internal notes between our own team stay internal — you see the work, not the workings.
The dashboard opens on what needs you: unanswered queries, missing documents, work waiting for your approval. Then the numbers.
A six-digit code by email. Nothing to remember, nothing to leak, nothing for us to store.
Admins run the firm and the plan, members raise and approve work, and a partner can have a read-only view.
Documents live in private storage and are only ever reached through short-lived links. One firm can never see another's anything.
Tell us what you would be sending and we will walk you through the portal with your own kind of work in it — not a canned demo.